edoobox APP1 Server Outage (Nine)

Incident Report for edoobox

Resolved

This incident has been resolved.
Posted Aug 11, 2026 - 20:40 CEST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 11, 2026 - 20:08 CEST

Update

We are currently experiencing a network incident that may cause connectivity issues and affect the availability of our services.

We are investigating the cause and working to resolve the issue. We apologize for any inconvenience caused and will provide further updates as soon as more information becomes available.
Posted Aug 11, 2026 - 19:59 CEST

Update

We are continuing to work on a fix for this issue.
Posted Aug 11, 2026 - 19:47 CEST

Update

We are continuing to work on a fix for this issue.
Posted Aug 11, 2026 - 19:38 CEST

Update

We are continuing to work on a fix for this issue.
Posted Aug 11, 2026 - 19:37 CEST

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 11, 2026 - 19:36 CEST

Investigating

A third-party server outage is currently affecting our services on app1.edoobox.com/ed-admin and app1.edoobox.com/admin. We are coordinating with the provider to resolve this issue promptly.
Posted Aug 11, 2026 - 19:35 CEST
This incident affected: APP1 Environment (Admin V1, Admin V2, API V2, Integration & Booking, Webhooks, Tasks & Mails).