All regions across multiple countries are now operating normally again. We currently have the unwanted traffic under control, and the platform remains stable. However, some isolated regions are unfortunately still experiencing temporary limitations or degraded performance. Thank you for your patience and understanding.
Posted May 21, 2026 - 15:04 CEST
Update
We are continuing to monitor for any further issues.
Posted May 21, 2026 - 14:16 CEST
Update
All regions across multiple countries are now operating normally again. We currently have the unwanted traffic under control, and the platform remains stable. However, some isolated regions are unfortunately still experiencing temporary limitations or degraded performance. Thank you for your patience and understanding.
Posted May 21, 2026 - 10:32 CEST
Update
Most regions across multiple countries are now operating normally again. However, some isolated regions are unfortunately still experiencing temporary limitations or degraded performance. Thank you for your patience and understanding.
Posted May 21, 2026 - 09:11 CEST
Update
We are currently experiencing an unusually high volume of requests on parts of our platform. As a result, some users may notice temporary slowdowns or intermittent availability issues.
Additional protection and rate-limiting measures have been activated, and our systems are being continuously monitored.
Posted May 21, 2026 - 07:20 CEST
Monitoring
A fix has been implemented and we are monitoring the results.
Posted May 21, 2026 - 07:04 CEST
Update
We are continuing to investigate this issue.
Posted May 21, 2026 - 07:04 CEST
Investigating
A third-party server outage is currently affecting our services on app1.edoobox.com/ed-admin and app1.edoobox.com/admin. We are coordinating with the provider to resolve this issue promptly.
Posted May 21, 2026 - 06:29 CEST
This incident affected: APP1 Environment (Admin V1, Admin V2, API V2, Integration & Booking, Webhooks, Tasks & Mails).